Ratings & Reviews

Overall Rating

4(80 reviews)83.8% of customers recommend this property

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Resident Reviews

submitted by David P. - |Recommended: NoThis place is a dump. The doors don’t work, the elevators are broken, cars getting broken into. It’s dirty and covered in fast food trash. The leasing agents will lie through their teeth and lock themselves in the office and won’t respond to anything.
submitted by Kirk S. - |Recommended: NoPoorly managed — Modera is a great property in an excellent location. Unfortunately it is poorly managed and has been going down hill for quite some time. I have been renting from here for almost 3 years and would not recommend the property to anyone i know for the following concerns Safety and security is poor poor parking arrangements terrible management staff
submitted by Katherine E. - |Recommended: NoLoudest place ever — I would tell them it’s very, very loud. The garbage trucks come and bang the dumpsters almost every morning and EVERY SINGLE SATURDAY MORNING AT 7 AM. On top of that, there are constantly trucks with their back up beeping on outside. I can hear everything going on outside. My neighbor plays loud music with bass all hours of the day until 4 30 am sometimes. I have complained more times than I can count but nothing has been done. He is actually playing the music as I write this review at 4 pm on a Thursday. I can hear the lyrics to the song it’s so loud. Very disappointed with my experience here.
submitted by Malika W. - |Recommended: NoPure trash — Anarchy , chaotic and degenerate , please reconsider
submitted by Henry R. - |Recommended: YesWorth the cost — Private, secure and worth the cost
submitted by Stephanie K. - |Recommended: YesMove in Experience — Modera is a very modern, clean community with great staff.
response from property -Stephanie, Thank you for taking the time to leave your feedback! We are happy to see you are enjoying the community. Best, Alina C., Community Manager
submitted by Abdulrahim C. - |Recommended: NoDelivery Person Accessibility — I cant manage to get the system to work. The device calls me at the Elevator. But it does not let me let people come up to drop deliveries. is there something that can be done to fix that
response from property -Hi Abdulrahim! Thank you for your feedback. In regards, to the elevators, I will have a team member reach out to you with further direction. Thank you again! Alina C., Community Manager
submitted by Xavier R. - |Recommended: YesI really like — Very good
response from property -Xavier, we appreciate you taking the time to provide your valuable feedback. If there's anything we can assist with in the future, please do not hesitate to reach out. Best, Alina C., Community Manager
submitted by Jason T. - |Recommended: YesGreat — Move in.
response from property -Jason, Thank you for your five-star review! Alina - Community Manager
submitted by Dane B. - |Recommended: YesLoved it — I've lived here twice, enjoyed my stay. Wish they would build a community on the west coast of Florida too
response from property -Dane, Thank you so much for this five-star review! Alina - Community Manager
submitted by Carlos D. - |Recommended: NoNice — Think twice before moving here .People don't pick up after their dogs, the dogs are free to relieve themselves anywhere. I've been here 5 months and there have been shady people moving in. They need to have security around the property, things have been missing . People from the other complex bring their chairs and hang out by the water front. I don't believe I will be staying when my lease Ed spires.
response from property -Carlos, We appreciate you taking the time to provide your feedback. Here at Modera Port Royale, we strive to provide an excellent level of service and living experience, and it sounds like we missed the mark. We apologize for this and would like the opportunity to speak with you to ensure this doesn’t happen again. Should you wish to discuss your experience further, we encourage you to reach out us, and we will set up a time that works best for you. Alina - Community Manager
submitted by Sherry M. - |Recommended: YesBeautiful property with amazing amenities — I moved in A first floor due to a medical condition I didn't want to live where there were stairs and wanted an attached covered garage. Bldg A has MAJOR parking issues. First, there is not enough parking, 2nd they added electric car spaces and took up valuable spaces. I live on 1 and rarely can park anywhere close to 1. No assigned parking, everyday you have to find an available space. If you get home after 5 00 must park at another Bldg. I was one of the first people to move in here in 2017. I asked for a reserved space and they told me there was a waiting list and IF I got one it would be in another garage. This was hard to understand when we were 50 occupied. Why would I move to A then get a reserved space in another bldg and walk in the elements The entire reason I moved to a bldg. with attached covered parking so I wouldn't face the elements Bldg, A North elevator is reserved for moving deliveries sometimes 2-5 times a week and elevator is locked and I must walk stairs. They should rotate between N S elevators to give North residents a break. The elevator is over used therefore it breaks. Between moves and maintenance the elevator is out of service for residences a good portion of time. With 555 units, they should have installed service elevators at each bldg. as there is always someone moving in, out and furniture deliveries. With that said, I moved to floor one to avoid stairs and I was forced to use stairs many times a week and to make it worse, the stairs do not go to the first floor, they open to the outside and I get wet. I know it is for fire code however just another pitfall of having to use the stairs instead of an elevator to my floor. Moving delivery trucks block loading zone, Bldg A garage and the circle is constantly blocked with delivery trucks. All this is very dangerous trying to get to the Bldg. First floor safety pet problem. Residences literally walk their pets all the way up to your windows patio and stare into your apt. Even if they pick up the poo their pets pee and then EVERY pet pees there which is uncomfortable to cook on your patio. Sharon and John tried posting signs but it really didn't help. With all this said, I hope Millcreek Operations review my comments and resolve some of the issue to assist in retain current residents. I was the Listing Agent here at Port and will continue to recommend this property to my clients as it is a beautiful community. However, it just does not work for me anymore.
response from property -Sherry, Thank you for your feedback on ways that we can improve our service offering, as well as your kind remarks. We are delighted that you enjoy your apartment home, and look forward seeing you at our next resident event. Alina - Community Manager
submitted by JOAN B. - |Recommended: NoThe best — love this place
response from property -Joan, Thank you for taking the time to leave us this five-star review! Alina - Community Manager
submitted by Anastasiya S. - |Recommended: YesBeautiful, stylish, new, comfortable place with great location. — Love it
response from property -Anastasiya, Thank you for taking the time to leave us this five-star review! Alina - Community Manager
submitted by Jose S. - |Recommended: YesGood — N a
response from property -Jose, Thank you for taking the time to leave us a review. We look forward to your continued residency! Alina - Community Manager

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Modera Port Royale", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Modera Port Royale", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose